Privacy Policy
Effective Date: 7 August 2025
At Dr. Meera Shukla’s practice, we value your trust and are committed to protecting your personal and sensitive information. As a mental health service provider, confidentiality, safety, and transparency are at the core of everything we do. This Privacy Policy outlines how we collect, use, protect, and manage your data in compliance with ethical standards and applicable laws.
1. Who We Are
This privacy policy applies to the services offered by Dr. Meera Shukla, including individual therapy, trauma therapy, psycho-oncology support, life coaching, and counseling. It also covers the activities of the Mental Resilience Association for Social Welfare, an initiative led by Dr. Shukla to promote mental health awareness and accessibility.
2. What Information We Collect
We collect both personal and sensitive information that helps us provide professional care. This includes:
Personal Information
Full name
Contact details (phone number, email address, postal address)
Gender, age, and date of birth
Emergency contact information
Payment or billing details (if applicable)
Health & Counseling Information
Medical and psychological history
Session notes and assessments
Diagnoses, treatment plans, and progress records
Any information voluntarily disclosed during sessions
Website and Technical Data
IP address, browser type, and operating system
Device information
Pages visited, session duration, and referral source
Cookies and similar tracking technologies (for basic site functionality)
3. How We Use Your Information
Your information is used exclusively for the purpose of delivering high-quality, confidential mental health services. Uses may include:
Booking and managing appointments
Conducting psychological assessments and therapy
Creating personalized treatment or coaching plans
Following up on services or client progress
Responding to inquiries and requests
Processing payments (if applicable)
Sending mental health resources or updates (with consent)
Maintaining client records for legal, ethical, and administrative purposes
4. Legal Basis for Collecting Information
We collect and process your information based on one or more of the following legal bases:
Your explicit consent (provided verbally or in writing)
The need to fulfill a therapeutic contract or service agreement
Compliance with legal or ethical obligations (e.g., mandatory reporting)
Our legitimate interest in improving services, ensuring safety, and maintaining communication
5. Confidentiality and Data Protection
We maintain the highest level of confidentiality in accordance with psychological ethics and local regulations. All personal and session-related data is securely stored and accessible only to authorized personnel.
We do NOT:
Sell, rent, or share your information with third parties for marketing purposes
Disclose your data without consent unless legally required or in a situation involving potential harm to yourself or others
Security Measures:
Encrypted databases and communications
Secure access protocols
Limited and monitored access to client files
Regular system updates and data audits
6. Sharing of Information
We only share your data under the following circumstances:
With your explicit written consent for referrals or collaboration with other professionals
In case of a legal obligation, such as court orders or criminal investigations
In emergency situations where there is imminent risk to your life or the life of others
With technical service providers (e.g., secure servers or booking platforms) under strict confidentiality agreements
7. Your Rights
You have full control over your personal data. You may:
Request access to your records
Ask for corrections if data is inaccurate
Withdraw consent for non-essential uses
Request deletion of data (where legally and ethically permissible)
To make any such request, please contact us directly at:
📧 [Insert Contact Email]
📞 [Insert Contact Number]
8. Retention of Data
We retain your data only as long as necessary:
Client records are stored securely for the legally required period (typically 5–7 years)
Website data may be stored for a shorter duration to improve user experience and analytics
After this period, all data is securely deleted or anonymized.
9. Cookies and Website Tracking
Our website may use cookies for basic functionality and user experience enhancement. You can choose to disable cookies via your browser settings; however, this may impact some website features.
Cookies we may use include:
Session cookies (temporary)
Analytical cookies (to understand how visitors use the site)
Functional cookies (to remember preferences)
10. Updates to This Policy
This Privacy Policy may be updated occasionally to reflect changes in legal standards, technology, or our services. All updates will be posted on this page with a revised effective date.
11. Contact Us
If you have questions, concerns, or requests regarding your privacy or this policy, please reach out to:
Dr. Meera Shukla
Email: info@gmail.com
Phone: +91-7498280661
